Contact information

We are here to help with orders, delivery, product questions, refunds, and custom dessert enquiries.

Customer Support

Hane Patisserie
Email: hanepatisserie@gmail.com
Phone/WhatsApp: 0509441965
Address: Ajman, UAE
Working hours: 9.00 AM to 11 PM

Order Support

For order-related support, please include:

Order number
Name used for the order
Mobile number
Delivery address
Issue details
Photos or videos, if relevant

Complaints

If you are unhappy with your order or service, please contact us as soon as possible.

We aim to review complaints fairly and respond within 1–3 business days.

For product quality or delivery issues, please contact us within 24 hours of delivery.